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Legal Information

The following information is provided in accordance with the Provision of Services Regulations 2009:

Name: KRE Corporate Recovery Limited

Legal Form: Limited Company registered in England & Wales with the number 12645353 Services: Insolvency, restructuring & business advisory Office Address: Unit 8, The Aquarium, 1-7 King Street, Reading, RG1 2AN Registered Office: Unit 8, The Aquarium, 1-7 King Street, Reading, RG1 2AN

Telephone Number: 0118 947 9090
Email: info@krecr.co.uk
Vat Registration Number: 142 4675 16

Licensing Bodies: Paul Ellison, Robert Keyes, Gareth Roberts & David Taylor are licensed to act as Insolvency Practitioners (IP’s) in the United Kingdom by the Institute of Chartered Accountants in England & Wales. (ICAEW).

Rules Governing Actions: All IP’s are bound by the rules of their professional body, including any that relate specifically to Insolvency. The rules of the ICAEW can be found at https://www.icaew.com/membership/regulations-standardsand-guidance/practice-assurance/standards-guidanceregulations

In addition IP’s are bound by Statements of Insolvency Practice (SIP’s), details of which can be found at:

https://www.r3.org.uk/what-wedo/publications/professional/statements-of-insolvencypractice/e-and-w

Applicable Law Ethics: Unless otherwise agreed, English Law will apply All IP’s are required to comply with the Insolvency Code of Ethics and a copy of the code can be found at: https://www.icaew.com/technical/ethics/icaew-code-ofethics/icaew-code-of-ethics

Data Protection: KRE Corporate Recovery Limited is registered with the information commissioner as a Data Controller under registration number ZA074505. The individual IP’s are also registered as data controllers.

General Terms & Conditions: A Letter of Engagement containing KRE Corporate Recovery Limited’s standard terms and conditions will be provided to clients at the commencement of the engagement.

Complaints: At KRE Corporate Recovery Limited we always strive to provide a professional and efficient service. However we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. As such should you have any comments or complaints regarding the administration of a particular case then in the first instance you should contact the IP acting as office holder.

If you consider that the IP has not dealt with your comments or complaint appropriately you should then put details of your concerns in writing to our complaints officer, KRE Corporate Recovery Limited, Unit 8, The Aquarium, 1-7 King Street, Reading, RG1 2AN. This will formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.

At KRE Corporate Recovery Limited we always strive to provide a professional and efficient service, however we recognise that it is in the nature of insolvency proceedings for disputes to arise from time to time. If you should have cause to complain about the way that we are acting, you should, in the first instance, put details of your complaint in writing to our complaints officer Paul William Ellison, KRE Corporate Recovery Limited, The Aquarium, 1-7 King Street, Reading, Berkshire, RG1 2AN. This will formally invoke our complaints procedure and we will endeavour to deal with your complaint under the supervision of a senior partner unconnected with the appointment.

Most disputes can be resolved amicably either through the provision of further information or following negotiations. However, in the event that you have exhausted our complaints procedure and you are not satisfied that your complaint has been resolved or dealt with appropriately, you may ask for the complaint to be referred to the appropriate regulatory body that licences the Insolvency Practitioner concerned. Any such complaints should be addressed the Insolvency Service using the following creditor gateway

http://www.bis.gov.uk/insolvency/contact-us/IPComplaints-Gateway.

The name of the Insolvency Practitioner’s licensing body will be contained in any formal correspondence from him.

Professional Indemnity Insurance: KRE Corporate Recovery Limited’s professional indemnity insurance is provided by the following:-

Nexus Underwriting Limited – 150 Leadenhall Street, London, EC3V 4QT

Allianz Global & Corporate Speciality Accountants Professional Indemnity, Allianz House, 60 Gracechurch Street, London, EC3V 0HR

Axis Speciality London, 4th Floor, Plantation Place South, 60 Great Tower Street, London, EC3R 5AZ

Liberty Speciality Markets, 20 Fenchurch Street, London, EC3M 3AW

This professional indemnity insurance provides for worldwide coverage excluding professional business carried out in the United States of America or Canada and any action for a claim bought in any court in the United States of America or Canada